Privacy Policy

CareShield AI ("Company," "we," "us," or "our") is committed to protecting the privacy and security of our website visitors and business customers. This Privacy Policy describes how we collect, use, and share information collected through our marketing website, located at www.careshieldai.com (the "Site").

1. Information We Collect

We collect information to operate our business and provide you with relevant content and services. The types of information we may collect from you on this Site include:

Contact Information: We collect information you voluntarily provide to us when you fill out a contact form, subscribe to our newsletter, request a demo, or download a resource. This may include your name, company name, job title, email address, and phone number.
Log Data: When you visit our Site, our servers automatically record information that your browser sends. This "Log Data" may include your IP address, browser type and settings, the date and time of your visit, and how you interacted with the Site.
Cookies and Other Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your activity on the Site. This helps us understand your preferences, improve our website, and provide a more personalized experience. You can manage your cookie preferences through your browser settings.
Third-Party Analytics: We use third-party analytics services, such as Google Analytics, to help us understand how our Site is used. These services may collect information about your use of the Site and other websites and online services.

2. How We Use Your Information

We use the information we collect for the following business purposes:

To Provide and Improve Our Site: We use Log Data and analytics to monitor and analyze the use of the Site, improve its functionality, and develop new features.
For Marketing and Communication: We use your contact information to respond to your inquiries, send you newsletters, and provide you with marketing and promotional materials that we believe may be of interest to you.
To Personalize Your Experience: We may use your information to tailor the content and advertising you see on the Site.
For Security and Compliance: We use the information to protect the security of our Site, prevent fraud, and comply with our legal obligations. Our commitment to data security and privacy is a core part of our business and is central to our SOC 2 compliance efforts.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with the following parties for the purposes outlined in this policy:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as marketing automation, website hosting, and analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we provide it to them.
Legal and Regulatory Disclosure: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity as part of the transaction.

4. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect the information we collect on our Site. This includes using secure servers, firewalls, and encryption to protect your data. While we strive to protect your personal information, no security measures are foolproof, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have the following rights and choices regarding your information:

Marketing Communications: You can opt out of receiving our marketing emails by following the unsubscribe instructions in the emails. Please note that even if you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relationship.
Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

6. Children's Privacy

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete the information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the "Last Updated" date. We encourage you to review this policy periodically to stay informed about our data practices.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]